Collections Specialist

Clean Harbors is seeking a Collections Specialist.  The Collections Specialist is responsible for collecting large account receivables, investigating credit issues, preparing and maintaining reports and customer files, recommending accounts slated for collection agencies or to be placed on hold, and preparing accounts receivable adjustments.  This is a work from home position.

Why work for Clean Harbors?

• Health and Safety is our #1 priority, and we live it 3-6-5!
• Competitive wages : Starting at $23/hr
• Work schedule:  Remote:  Full-time - Monday to Friday  8 :30 - 5pm (40 hrs)
• Focus on maintaining sustainability.
• Comprehensive health benefits coverage after 30 days of full-time employment
• RRSP with company matching.
• Opportunities for growth and development for all the stages of your career
• Company paid training, and tuition reimbursement.

• Collection and management of a diverse account receivables portfolio, contacting customers via telephone, email, website, etc., as necessary to successfully manage and collect, investigate, or refer for investigation, credit issues
• Management of portfolio with particular attention to customer, industry, service line or economic trending
• Review complex customer contracts and understand contracted terms and conditions, and make necessary referrals regarding receivables issues related to contracted terms and conditions as needed
• Prepare monthly reports as requested or required
• Utilize excellent customer services skills and telephone manners, including professionally addressing and resolving difficult customer interactions, as well as developing, fostering and maintaining customer relationships during the collection process
• Drive sales and operations staff on resolution of pending action items
• Maintain customer notes and documentation in Oracle system
• Review and make recommendations to manager of accounts to be submitted to the legal department; recommendations must withstand management review.
• Review customer status of outstanding customer receivables and place accounts on credit hold as per self-determination; recommendations must withstand management review.
• Review and reconcile customer accounts as needed
• Prepare accounts receivable adjustments
• Other Duties as Assigned

• Bachelor's Degree Accounting/Finance/Business - Alternative combinations of education and experience may be accepted in lieu of degree.
• Experience: Minimum 5 years 
• Excellent customer services and communication skills
• Excellent organizational skills
• Ability to multitask.
• Ability to interface with all levels of management.
• Understanding basic accounting principles.
• Proficiency with MS Office (Excel, MS Word, Outlook)
• Basic Knowledge of procurement and electronic invoicing systems utilized by National Accounts,
• Commercial collections experience 
• Previous finance experience.
• Demonstrated experience in the management of, and knowledge of successful collection techniques utilized with, National Accounts
• Basic understanding of complex billing requirements
• Ability to successfully manage and collect a portfolio of diverse national accounts.
• Ability to utilize current internet technology as research tool.

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico. Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

We thank all those interested in joining the Clean Harbors team; however, only those that complete the online application and meet the minimum job qualifications will be considered for this role. Clean Harbors is a Military & Veteran friendly company.

Clean Harbors welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

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