Job Duck logo

V102- Receptionist – Legal Operations Assistant

Job Duck
Remote
El Salvador

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Join Job Duck as a Receptionist – Legal Operations Assistant and become the welcoming voice and face of a dynamic legal team. In this role, you’ll manage the front desk experience, ensuring every client interaction is professional, warm, and efficient. You’ll handle inbound and outbound calls, maintain organized documentation, and oversee the office calendar to keep operations running smoothly. This position is ideal for someone who thrives in a fast-paced environment, loves engaging with people, and takes initiative to improve processes while delivering exceptional customer service.

• Salary Range: from $1,015 USD to $1,100 USD

Responsibilities include, but are not limited to:

  • Manage and oversee the office calendar, scheduling calls, meetings, and events

  • Review client files to address questions without escalating unnecessarily

  • Communicate effectively with internal teams via Microsoft Teams and Outlook

  • Utilize SmartAdvocate for case management and RingCentral for call handling

  • Coordinate with attorneys and paralegals to ensure smooth communication flow

  • Make outbound calls as needed (15–20 per day)

  • Organize and maintain documents for easy access

  • Serve as the first point of contact, filtering unnecessary communications

  • Answer all inbound calls for the firm and provide accurate information

Requirements:

Additional Job Description:

• Location: Remote
• Office Hours: 8:30 AM – 5:30 PM EST
• Time Zone: EST
• Software/Tools:
• SmartAdvocate (Case Management)
• RingCentral (VOIP)
• Microsoft Teams (Internal Communication)
• Outlook (Email)
• Microsoft Suite

Required Skills:

•Minimum of 1 year of experience in a client-facing role, such as receptionist, customer service, or sales.
•Advanced/native-level English skills (both written and spoken)
• Customer service orientation
• Detail-oriented and organized
• Ability to manage multiple tasks efficiently
• Proactive and solution-focused mindset
• Comfortable speaking up and suggesting improvements
• Tech-savvy with proficiency in Microsoft Suite

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Apply now